General Questions

1How long does it take my order to be shipped and delivered?
Your order will be shipped and delivered within 3-5 days.
2What is virgin hair?
Virgin hair is chemically unprocessed human hair, which is collected from a single donor and have all cuticles are intact. The Hair has not been altered by dyes, perms, bleaches, or harsh washes.
3What is the weight of your hair bundles?
Each bundle weight is 95lbs-100lb.
4What is the life span of your hair extensions?
With proper care, the life span of MV Hair is 12-24 months.
5Will hair extensions damage my hair?
It provides long wear without any damage to thin hair.
6Do I still need to purchase 3 bundles if I buy a 360 Closure?
No, you do not need 3 bundles when using a 360 Closure. 2 bundles will be enough.
7Will my Curly or Wavy hair curl pattern return after its been washed?
Yes.
8Can I color or perm my hair extensions?
Yes. However, I would recommend that you take your hair extensions to a professional. The hair extensions can be damaged if not treated properly.
9How is the length of the hair measured?
Straight hair extensions are measured in its natural state. Wavy and Curly hair extensions is measured when stretched out. When ordering wavy hair, you may consider ordering 1-2 inches longer to accommodate your length. When ordering curly hair, you may consider ordering 3-6 inches longer to accommodate your desired length.
10How many bundles do you need for a full head?
Each person varies depending on the style. Since we cannot do a face to face consultation this is a guide only. If possible see a professional for guidance. For a full head:
10”-16” 2-3 bundles
18”-24” 3-4 bundles
24” and above 4 Bundles Minimum.
11If I purchase a Closure or Frontal Closure, will I still need 3 bundles?
Yes, you will need 3 bundles and a closure to complete a full head.
12How often should I wash the hair extensions?
1-2 weeks
13What is Co-Washing?
Co-washing, also known as Conditioner Washing, is a way to wash your hair without the use of shampoo. Co-washing consists of cleansing the hair with a moisturizing conditioner. The conditioner is used in this wash to provide your hair with moisture and shine, also to help hydrate the hair.
14How do I wash MVHS Virgin Hair?
a) Remove your hair extensions, detangle if needed.

b) Wash/shampoo your hair extensions in one direction from top to bottom using your fingers. (Avoid washing hair upside down in the sink)

c) Rinse all products from your hair extensions with warm water.

d) Use shampoos and conditioners that are meant for dry hair.

e) Allow your hair extension to air dry.
15How often should I wash the hair extensions?
As often as possible.
16Are Ponytail Extensions easy to install?
Yes. Ponytails extensions can be easily installed in minutes.
17How do I attach the Wrap Ponytail?
a) Pull your own hair into a ponytail. Start wherever you would like to attach the ponytail, but we recommend wearing a higher ponytail for more security. Make sure that the elastic that you use for securing your own hair into a ponytail is strong and is wrapped very tightly around your own hair. It needs to stay in place and will help hold the weight of the Wrap Ponytail. 

b) Place the wire comb either underneath the elastic band or between your hair and the ponytail holder. 

c) Wrap the ponytail’s left side underneath your ponytail and meet with the Velcro on the right side and pull to overlap Velcro and secure tightly.
 
d) Use the remaining section of hair to wrap tightly around the base of the ponytail to conceal the band.

e) Secure the wrap-around section of hair with a bobby pin or 2 to hold it in place. Use more bobby pins to help secure the ponytail further if you feel that it needs more anchoring.

f) Brush or finger comb your hair to blend your hair inside the ponytail. Be sure that the hair from the ponytail wraps around your own hair to conceal or blend with your hair.

g) Try curling the Ponytail before attaching it, or braid it after attaching it for a braided ponytail look.

EYELASH QUESTIONS

1Why choose 3D Multi-Layered Mink Lashes?
3D Multilayered Mink lashes provides a subtle non-artificial shine and has a feather like wispy, natural look. The band is made of cotton so it is light-weight and comfortable to wear. Can be worn up to 20 times with proper care.
2How do I measure and trim Mink Lashes?
Before applying glue and trimming the lash, measure your lashes so that it fits the length of your natural lash line. Always trim from the outer end of the lash. We recommend users cut just short of the natural length of the eye as this will provide an easier application and will prevent the band from poking the inner corner of your eyes.
3Do 3D Mink Lashes come in varied sizes?
No. Mink Lashes are sold in one standard size.
4How do I apply MV lashes?
a) Check the eyelash fit of the striplash, trim if necessary. If the lashes are too long for your personal taste, consider trimming them... Lashes should be longer towards the outer corner of the eye.

b) Apply striplash adhesive to the outer seam of the eyelash strip with applicator or small brush and place on your eyelid. Positioning it as close as possible to your eyelash line.

c) Do not attach MV Lashes immediately, allow glue to dry by waiting a few seconds. Apply MV Lashes using tweezers or fingers, firmly press down each corner for a few seconds and allow adhesive to dry.

d) Always store MV lashes in their original case to keep their shape and protect them for re-use.
5How do you clean and store the lashes?
a) After use, any excess glue should be removed with a tweezer or finger.

b) Always store MV Lashes in its original case to keep its shape and for future re-use.
6Are MV Lashes reusable?
Yes. Reusable up to 20 wears.